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Customer Center
(847) 509-2188

SMS Terms and Conditions for American Weathermakers, Inc.

Effective Date: February 18, 2026

  1. Program Description

American Weathermakers, Inc. offers a mobile messaging program to facilitate comprehensive customer service, scheduling, and marketing. By opting in, you agree to receive automated and manual text messages (SMS/MMS) regarding:

  • Service Logistics: Technician dispatch alerts, real-time arrival ETAs, and job status updates.
  • Support & Interaction: Direct communication with our on-call staff and interactive AI chatbots for scheduling or troubleshooting.
  • Marketing & Promotions: Periodic updates on seasonal maintenance specials, HVAC/plumbing tips, and exclusive offers.


  1. User Opt-In

Users may opt-in by submitting a service request form on our website, signing up via a digital contract, or through keyword enrollment. By providing your mobile number and providing express consent, you agree to receive recurring messages from us. Consent is not a condition of purchase.

  1. Message Frequency and Cost
  • Frequency: Message frequency varies based on your service needs, interactions with our staff/bots, and marketing preferences.
  • Cost: Message and data rates may apply. American Weathermakers, Inc. does not charge for this service, but you are responsible for any fees charged by your mobile provider.


  1. Opt-Out Instructions

You may cancel the SMS service at any time. To stop receiving messages, reply STOP to any text message we send. After texting STOP, we will send you one final SMS to confirm your unsubscription. To rejoin, simply sign up again through our website or text START.

 

  1. Support and Help

If you are experiencing issues or have questions, reply HELP to any message or contact our support team directly at 847-503-9426 or customerservice@awhvac.com.

 

  1. Automated & Chatbot Interaction

Our program may utilize automated technology and AI chatbots to provide immediate assistance. By interacting with these tools, you acknowledge that communications may be processed and stored to improve service quality and facilitate your requests.

 

  1. Carrier Liability

Carriers are not liable for delayed or undelivered messages. Delivery is subject to the effective transmission from your network operator.

 

  1. Privacy

Your data will be handled in accordance with our https://www.americanweathermakers.com/privacy-policy/. We value your privacy; your mobile opt-in data will not be shared with third parties for their independent marketing purposes.