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Customer Center
(847) 509-2188

Privacy Policy

Effective Date: 2/23/26

At American Weathermakers (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at americanweathermakers.com, interact with our marketing channels, or use our customer service tools, including click-to-call features and automated chat assistants.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We collect the maximum allowable data to provide you with tailored marketing, personalized services, and seamless communication. This includes:

  • Personal Identifiers: Name, email address, physical address, phone numbers, and IP address.
  • Device & Browser Data: Browser type, operating system, device identifiers, mobile advertising IDs, and push notification tokens (from Apple, Google, or other providers).
  • Internet & Network Activity: Browsing history, search history, interaction with our website, interaction with our email campaigns, and chat transcripts from automated assistants.
  • Geolocation Data: Physical location derived from your IP address or mobile device, if permissions are granted.
  • Commercial Information: Records of services considered, purchased, or scheduled.
  • Inferences: Profiles created based on your preferences, characteristics, and behavior to better target marketing and service offers.

  1. How We Use Your Information

We use the information we collect for business and commercial purposes, including:

  • Direct Marketing: Sending promotional materials, special offers, and newsletters via email, SMS/MMS, and browser push notifications.
  • Service Delivery & Optimization: Facilitating click-to-call functionality, scheduling, and powering automated customer service chat interfaces.
  • Analytics & Tracking: Understanding user behavior, cross-device tracking, and improving website functionality.
  • Targeted Advertising: Delivering personalized ads on third-party platforms and networks.

  1. How We Share Your Information

We may share your information with trusted third parties to run our business effectively:

  • Service Providers: We share data with vendors who assist us with marketing, data analytics, web hosting, customer service routing, and communication delivery (e.g., email platforms and SMS gateways).
  • Marketing Partners: We may share your data with third-party advertisers or affiliates for joint marketing efforts.
  • Legal & Corporate Obligations: We may disclose data if required by law, subpoena, or in the event of a merger, acquisition, or asset sale.

SMS EXCEPTION: Notwithstanding anything else in this Privacy Policy, mobile information, text messaging originator opt-in data, and SMS consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes. 

  1. SMS & Text Messaging Compliance

By providing your mobile phone number, you explicitly consent to receive transactional and promotional text messages from American Weathermakers.

  • Consent: Consent to receive SMS messages is not a condition of purchasing any goods or services.
  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us.
  • Help: Reply HELP for further assistance. Message and data rates may apply. Message frequency varies.

  1. Email & Push Notifications
  • Push Notifications: We may request to send you push notifications regarding your account or promotional offers. You can opt out of receiving these at any time by turning them off in your device or browser settings.
  • Email Marketing: We collect email addresses for extensive marketing campaigns. You may unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link provided at the bottom of every promotional email.

  1. Children’s Privacy

Our website, marketing, and services are intended strictly for adults. We do not knowingly market to, solicit, or collect personal information from minors under the age of 18. If we become aware that we have collected data from a minor, we will delete it immediately.

  1. Tracking Technologies & Cookies

We use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information about your interactions with our site. You can control the use of cookies at the individual browser level, but choosing to disable cookies may limit your use of certain features or functions on our website.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: customerservice@awhvac.com 
  • Phone: 847-503-9426